First Aid Policy

First Aid is the initial assistance or help given to someone who has suffered an injury or has become unconscious. First Aid is intended to do what it says ‘First Aid’ to assist the person who perhaps cannot help themselves.


This Policy describes the procedures, which should be followed by all “Essential Homecare Services” employee’s when dealing with occasions when they may need to provide emergency First Aid.


This First Aid policy is aimed at all the employees of “Essential Homecare Services” to support them when providing First Aid to their client group.


The aim of the policy is to promote an understanding of First Aid in Community Care. The objectives of this policy are:

• To ensure that all staff are familiar with the policies and procedures relating to First Aid

• To ensure that all staff have access to First Aid training as part of their ongoing training and development


First Aid is the initial assistance or treatment given to a casualty for any injury or sudden illness before the arrival of an ambulance, doctor or other qualified person.

The purpose of First Aid is:

• To preserve life
• To prevent worsening
• To promote recovery

This is not an exact science or open to human error, even with appropriate aid a casualty may not respond as you would expect or hoped they would.

The golden rule is first “do not harm.” You should use the treatment which is most likely to benefit the casualty, do not try to do something which you are not experienced sufficiently to do.

The “Good Samaritan” law supports those who act in an emergency situation to provide help to others, but not those who act beyond their capabilities.


• To protect the casualty and others from danger
• To identify, as far as possible, the condition from which the casualty is suffering
• To give immediate, appropriate and adequate treatment, in accordance with the limits of their training
• To arrange, without delay, for the handover of the casualty to a doctor, hospital, or home, according to the seriousness of the casualty’s condition, summoning assistance where necessary
• To assume responsibility for the casualty until they are handed over to the care of a doctor, nurse or other appropriate person
• To report your observations to those taking over the care of the casualty and ascertain you can be of no further assistance
• To maintain the First Aid box and replenish used or out of date items
• To record details of all First Aid cases treated and to notify Line Managers of any treatment given as a result of an accident/incident at work, were RIDDOR conditions apply. (i.e. A Death, Major Injury, Dangerous Occurrence requiring an absence from work of more than 3 days.)
• To prevent cross infection between you and the casualty
• When carrying out First Aid it is important for the staff to protect themselves from infection or cross infection or injury – the principle rule of First Aid is to ensure the situation you find yourself in is safe to help the casualty

Every casualty needs to feel secure and in safe hands, therefore it is important that:

• You are in control of your emotions whilst dealing with the casualty
• Act calmly and with logic
• Be gentle but firm
• Speak to the casualty in a clam controlled kindly manner
• Remember you are the one doing your best to help the casualty in the instance


The Health and Safety at Work Act 1974
Reporting of Injuries, Diseases & Dangerous Occurrences Regulations 1995


All training of First Aiders must be recorded; this will be held on the individual ‘s personal file


This policy will be reviewed annually


Contents of First Aid boxes will be checked every quarter and replaced as necessary


During their induction period, all new employee’s will be informed of:

• First Aid Policy
• First Aid Procedure & Guidance
• First Aid Reporting & Recording

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